tahta Casino & Sportsbook Data Care

This page describes what we collect when you use tahta and how we keep that data protected. When you register an account, fund it via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, local payment, online payment, e-wallet, and wager on Liga 1, live-dealer games, or slot titles, we collect personal, payment, and behavioral information. We use these data to process your transactions, prevent fraud, comply with law, and improve our service. Your rights over this information are outlined below.

Our tahta platform operates under strict data-protection principles. We do not sell your personal information to third parties. We share payment data only with financial partners necessary to clear your deposits and withdrawals. We store your identity documents and banking details in encrypted systems, accessible only to our compliance and support teams. This policy explains our collection practices, your rights, and how to contact us if you have concerns.

Data protection on tahta is a live commitment, not a legal checkbox. We review our practices continuously and update this policy to reflect changes in our handling or technology.

What Data We Collect on tahta

We at tahta collect your personal information during account registration. Your legal name, email address, phone number, and date of birth are required to set up your account. We verify your phone via one-time SMS code and confirm your email before your tahta account becomes active. These identifiers allow us to operate your account uniquely and contact you about account activity.

When you deposit funds into tahta using DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction details—amount, timestamp, wallet identifier, and confirmation codes from your e-wallet provider. When you fund via mobile banking, local payment, online payment, or e-wallet virtual-account transfers, we collect your bank account number, sort code, and transfer reference. We do not store your full banking credentials or card details; our payment partners handle encrypted credential storage.

For account verification, we collect identity documents—your national ID card (KTP), and proof of address (utility bill or bank statement). We store scanned copies in our KYC database, encrypted and accessible only to our compliance team. We delete these documents after a retention period as required by anti-money-laundering law, typically one to seven years depending on your jurisdiction.

Our tahta platform tracks your gameplay activity. We record which markets you wager on (Liga 1, Piala Indonesia, live-dealer tables, slots), bet amounts, settlement outcomes, and timestamps. We also log your device type, IP address, and browser information for security purposes—this helps us detect unauthorized access attempts and flag suspicious activity.

Personal Data: Name, email, phone, date of birth collected at registration on tahta. Used to operate your account and comply with legal obligations.
Payment Data: Transaction records for all deposits and withdrawals on tahta, including amounts, methods (mobile banking, local payment, etc.), and timestamps. Shared with payment partners only as needed.
Identity Documents: KTP scans and proof of address stored encrypted on tahta systems. Retained per anti-money-laundering regulations, then deleted automatically.
Behavioral Data: Bet history, game selections, device fingerprints, and login patterns recorded by tahta for fraud detection and service improvement.

We at tahta collect data only to the extent necessary to operate your account, settle transactions, and comply with law. We do not monetize your information by selling it to advertisers or data brokers.

tahta Data Protection Statement

How We Use Your Data & Your Rights on tahta

We use the information collected on tahta for five core purposes. First, we process your deposits, withdrawals, and account balance updates—your payment data flows to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank to execute transfers. Second, we verify your identity and comply with anti-money-laundering regulations by checking your documents and comparing your personal data against watchlists. Third, we detect and prevent fraud—we analyze your behavioral data, login patterns, and bet history to flag unusual activity and block unauthorized access.

Fourth, we provide customer support on tahta. When you contact us via email or in-app messaging, we access your account history, transaction records, and personal details to help resolve your issue. Our support team in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta operates under confidentiality agreements. Fifth, we improve our tahta platform. We analyze gameplay trends, payment method performance, and settlement patterns to refine our service. We do not use your individual data to target ads—we use aggregated, anonymized trends only.

Your rights on tahta include the right to access your data. You can request a copy of all information we hold about you by contacting our support team; we provide this within ten business days. You have the right to correct inaccurate information—update your profile details anytime in your tahta account settings. You have the right to request deletion of your personal data, subject to legal retention obligations. If you request account closure, we delete your non-regulatory data within thirty days and retain only what law requires.

We at tahta do not share your personal information with third parties except as necessary. Our payment partners receive transaction details to process your mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfers. Our compliance consultants receive identity documents for regulatory review. Our server hosts may store encrypted backups outside Indonesia—our data sits on servers in multiple jurisdictions for redundancy. If you have concerns about international data transfers, contact our team.

Cookies and Tracking on tahta

Our tahta platform uses cookies to maintain your login session and remember your preferences. These are functional cookies—they do not track you across other websites. We do not use advertising cookies or third-party trackers. If you disable cookies in your browser, you will need to log in to tahta each time you visit. We do not knowingly collect data from users under legal age; if we discover underage activity, we suspend the account immediately.

Data You Control

Update your profile details anytime on tahta
Request a copy of all your data held by tahta
Request deletion of your personal data (subject to legal holds)
Close your tahta account and stop all data collection

Legal Exceptions

tahta must retain data required by anti-money-laundering law
Identity documents stored per regulatory retention periods
Transaction records kept for seven years minimum in most jurisdictions
tahta complies with law-enforcement requests where valid

Contacting tahta About Your Data

If you have questions about our privacy practices, wish to exercise your data rights, or suspect a data breach, contact our tahta support team. We respond to data-protection inquiries within ten business days. You can reach us via email through our support portal or in-app messaging. During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, response times may extend by one to two business days.

We at tahta take data protection seriously. This policy reflects our current practices and our commitment to transparency. If our data handling changes—such as a new payment partner, a server migration, or a regulatory update—we notify all users and update this page. The service is available only where local law permits. Users are responsible for verifying that tahta access complies with their jurisdiction's law. If you have legal concerns about data handling in your region, our support team can provide guidance or direct you to the appropriate authority.